Jobs

Swoopo (www.swoopo.co.uk, www.swoopo.de, www.swoopo.es, www.swoopo.com, www.swoopo.at and www.swoopo.ca) is an exciting and unique eCommerce start-up that has been running in Europe (Germany, the UK, Spain, and Austria) for three years and is now live in the US and Canada.

Our fast-paced on-line auctions of new products is a unique offering in the US. We sell a range of brand-new and factory sealed technology and lifestyle goods, including laptops and HDTVs to vacuum cleaners and perfume. To bid on our auctions, we charge a small amount for each bid placed, thus we are able to offer the winners incredible deals, and give everyone who bids a thrill along the way.

As a growing international business and we're always on the lookout for bright, ambitious candidates to help us build our business.

If you're interested, we'd love to hear from you. Write or email us your resume, including a cover letter, and your salary requirements to career.ca@swoopo.com. If we think you might be what we're looking for, we'll be in touch and take things from there.

We are looking for:

1. User Experience Designer
2. Intern for Swoopo.co.uk(m/f)
3. Business Development Manager UK
4. Auction Designer US/CA
5. Intern (m/f) - Praktikant/in Social Marketing
6. Working Student (m/f) Product Management (Focus: Korea)
7. Accountant (m/f) for USA and Canada

1. User Experience Designer

We're looking for a User Experience expert to help take our product designs to the next level. Working as part of Swoopo's Product Management team, the User Experience Designer is responsible for end-to-end digital delivery, from requirements gathering to testing to produce compelling and fun experiences for our customers. You will have seen projects from proposal to launch and be able to defend your designs with business metrics or user-derived quantitative and qualitative data.

The ideal candidate will be someone who has a background in usability, interaction design, information architecture and experimental or cognitive psychology. You should be a self-starter, detail-oriented and excel at multitasking and prioritizing competing requirements.

Your responsibilities:

• Work closely with a cross-functional team (product managers, user design, engineering, auction management, procurement and customer service) to deliver against the product roadmap, successfully implementing new features, and tracking their benefit/impact
• Work with product managers, visual designers and other project stakeholders to translate the product vision into clear and comprehensive design documents that support product development. Use business requirements and market research to assist in developing personas, use case scenarios; define information architecture, navigation and interaction flow for high-level requirements and interaction design. Communicate them through data-and workflow diagrams, state transition diagrams, wireframes, and interactive prototypes.
• Champion user issues in the improvement of existing features, synthesizing stakeholder input into prioritized, actionable prototypes and specifications.
• Coordinate, plan and execute user research efforts (interviews, surveys, usability testing, focus groups, multivariate tests, etc.) as needed. Identify the appropriate qualitative and / or quantitative research methods, designs and samples to inform business decisions.
• Drive the vision and customer experience of the platform, promoting usability best practices and user interface web standards across internal and external stakeholder groups

Our requirements:

• Solid usability and interaction design skills including developing scenarios, Usability Analysis, Rapid Prototyping and Heuristic Evaluations. Deep knowledge and experience in best practices for Web-based information architecture and design, as well as strong knowledge of usability principles and techniques. A portfolio or samples of work demonstrating experience in creating great user-centered design solutions
• Strong experience planning and conducting different types of usability tests, surveys, multivariate and uni-variate testing and other methods of collecting user feedback. Experience with Webanalytics is a plus.
• Familiarity with the technical considerations needed when designing for the Web and Web-based devices.
• Ability to prioritize among many competing alternatives and plans, balance customer needs with business priorities, and articulate the rationale behind decisions.
• Excellent interpersonal skills to build consensus and evangelize products and ideas across global teams and across levels in the organization.
• Self-motivated, deadline-driven, ability to support multiple projects at a time.
• Advanced degree in a HCI related subject (Interactions Design, Usability, human-computer interaction, or psychology)
• Minimum 2 years experience in a similar role as Information Architect/ Interaction Designer/Usability Consultant in the online industry, preferably e-commerce or gaming. Experience working in a collaborative team and working directly with developers for implementation of designs.

Our offer:
If you're interested in this Munich based job opportunity, we'd love to hear from you! To apply, send us your resume or curriculum vitae and cover letter including salary expectations to career@swoopo.com. If we think you might be what we're looking for, we'll be in touch and take things from there.

2. Intern for Swoopo.co.uk(m/f)

at our branch office in the London suburb of Richmond.

The ideal candidate will be eager to roll-up their sleeves and get stuck in to the day-to-day work of an internet business. In particular you'll get to experience work our marketing, customer services and procurement departments, understanding the daily activities performed in these functions and using your energy, enthusiasm and intelligence to

Your responsibilities:

• Learn how to handle the basic daily operational tasks across marketing, procurement and customer services, including Google AdWords, Facebook marketing and purchasing from Amazon
• Contribute your efforts and new ideas to these tasks, helping us to achieve our overall goals
• Communicate with your colleagues in the UK office and offices in Munich and the US to learn more about the Swoopo business

Our requirements:

• Analytical and intellectually curious
• Hard working and able to take the initiative: it's likely that you'll have taken a leading role in starting something new either as part of your studies or extra-curricular activities
• A strong team player
• A real passion for both the internet and marketing: you love keeping up with the latest trends and discussing where the internet is headed
• A strong work ethic: committed, accountable and responsible. Thorough and detail-oriented
• Flexible: able to deal with changes to priorities and constrained resources
• Able to work internationally and across departmental boundaries
• High energy and a good sense of humour
• Already fluent in English, and ready to work in London for at least three months

Our offer:
We'll support you with on-the-job training and a rotation programme through our different functional areas. If you think this job sounds interesting to you and that you're our ideal candidate, let's get to know each other. Please send your up-to-date CV along with a photograph and a short covering note to career@swoopo.com

3. Business Development Manager UK

The Business Development Manager has a great deal of experience in start-up environments with consumer facing products, preferably in the ecommerce arena. The Business Development Manager will be a resourceful, well-connected results-driven internet entrepreneur responsible for the growth and success of our business in the UK.
Your responsibilities:

• Driving revenue growth particularly through the development of partnerships with other businesses
• Creating and executing strategic and tactical plans to grow traffic, increase monetization, develop online content and foster user participation.
• Building and developing relationships with key suppliers.
• Understanding the needs of the local customer base, specific market requirements and competitive trends and using that knowledge to further the success of projects and operations.
• Creating and proposing new product ideas for the UK site, working closely with the product management team based in Munich.
• Being the local go-to person for all team members in the London office

Our requirement:

• Business development experience, including a track record of successfully establishing and developing online partnerships within in the UK
• An extensive network of contacts within the UK media and online sectors
• Ability to interact with and to develop relationships with a diverse group of personnel ranging from senior executives to middle managers and individual technical contributors.
• Prior web and dot com experience in start-up companies is a must; passion for ecommerce vertical is a plus.
• Experience managing a small team, including recruitment and performance management.
• Proven ability to build and grow a fast-paced, dynamic operation.
• Outstanding verbal and written communication skills.
• Strong analytical, problem-solving and decision-making skills.
• Excellent organizational, multi-tasking and project management capabilities.
• Ability to interact with team members in other countries.

Our offer:
We offer a comprehensive compensation and benefits package and a casual work environment. This position will be located in Richmond, London. If you think this job sounds interesting to you and that you're our ideal candidate, let's get to know each other. Please send your up-to-date CV and a short covering note to career@swoopo.com

4. Auction Designer US/CA

As a member of our international Auction Design Team you’ll be responsible for the local matching of products and designs used as part of running Swoopo in the US and Canada. You’ll be informed about what future auctions are going to be run from category managers based in our German headquarters. From these basic item details you’ll match the local products and create the pages that will be shown to bidders based in the US and Canada, using details from the manufacturers’ web-sites and other available sources. You’ll also contribute to the overall Swoopo design and branding effort – taking us beyond our existing look and feel and constantly thinking of potential improvements we could make.

Responsibilities:

• The design of US and Canada auctions.
• You’ll write and design the description pages for the auctions displayed on the US and Canada site.
• Creating compelling description pages that really sell our products and attract bids, through good images and copy.
• Management of the product database in our ERP system.
• Matching of products between countries, ensuring the key criteria are met.
• Working closely with the Procurement Team to manage our supplier relations
• Assisting the marketing Team with any ad–hoc design requests.

Your profile:

• You have excellent US or Canadian English verbal and written communication skills.
• Proficient in the use of graphic design applications such as Photoshop or GIMP.
• Experience in HTML and the use of WYSIWYG applications such as Dreamweaver or NVU.
• You have a passion for Swoopo’s product range.
• You have the ability to write well – not just impeccable spelling and grammar, but the ability to craft sentences that flow from the page.
• You’ll love using the web for both work and fun and be passionate about the new and interesting things that are happening on–line.
• Overall, attitude and aptitude are as important as experience. There are no existing rules, processes or structure to fit into – the successful candidate will be comfortable working in the kind of environment where they need to get on and make things happen.

Please respond using the link above, sending your resume with your contact information to career@swoopo.com.

5. Intern (m/f) - Praktikant/in Social Marketing

Responsibilities include:
As an Intern Social Marketing you will contribute to developing and spreading the Swoopo brandname within the online community. In particular, you will be involved in expanding our social marketing activities. You will learn how to take advantage of tools that will assist you in key control, analysis and optimization. You will be actively involved in all decision-making processes and reporting. You will also be involved in the search engine optimization of Swoopo and will identify new opportunities and solutions to acquire relevant visitors to our website. You will be a part of our dedicated, very international and fun to work with team and your work will directly contribute to the success of an exciting and innovative company. You will receive 100% openness and support for any of your ideas.
Requirements

• The Internet is your information and communication medium.
• In particular, you're an avid user of social media such as Facebook, Twitter, blogs, social bookmarking etc.
• You have very good communication skills and you are fluent in English.
• A passion for Swoopo's product range.
• You'll be a fan of gadgets and aware of what's hot (and what's not.)

Time frame: as soon as possible for minimum 6 months
Location: Munich, Germany
Remuneration: This is a paid position; salary will be based on relevant skills and experience

If you're interested in this opportunity, we'd love to hear from you! To apply, send us your resume and cover letter including salary expectations to career@swoopo.com. If we think you might be what we're looking for, we'll be in touch and take things from there.

6. Working Student (m/f) Product Management (Focus: Korea)

Responsibilities include, but are not limited to:

• Support of further development of our Korean Platform
• Communication with our Korean Team
• Support of Test Scenarios
• Support of generation and quality assurance of content

Your profile:

• You are fluent in Korean (ideally, Korean is your mother tongue) as well as English
• The internet is your information and communication medium
• You have very good communication skills
• A passion for Swoopo's product range
• You'll be a fan of gadgets and aware of what's hot (and what's not)

What we offer:

• You will be a part of our dedicated, very international and fun to work with team
• Your work will directly contribute to the success of an exciting and innovative company
• You will receive 100% openness and support for any of your ideas.

Time frame: as soon as possible for 3 months
Working time: 19h/week
Location: Munich, Germany
Remuneration: This is a paid position; salary will be based on relevant skills and experience

If you're interested in this opportunity, we'd love to hear from you! To apply, send us your resume and cover letter including salary expectations to career@swoopo.com. If we think you might be what we're looking for, we'll be in touch and take things from there.

7. Accountant (m/f) for USA and Canada

Your responsibilities:

• Ensure all transactions (bank, suppliers, customers) are well recorded in our accounting systems in due time
• Manage payments for our suppliers and refunds to our customers
• Ensure that best practices and key policies are applied and significant issues brought to the attention of the Head of Accounting
• Perform account reconciliations on an ongoing basis
• Monitor accounts receivables
• Perform fixed assets accounting
• Month-end and year end closure

Your profile:

• We are looking for accounting professionals with US-GAAP and HGB knowledge, ideally an university degree in economics, accountancy or equivalent
• Ideally 2 years experience in accounting acquired in an international company
• You have excellent English verbal and written communication skills (US native speakers preferred)
• Talent for organization, the ability to work under pressure, a strong focus on service, the ability to work in a team and in an international environment
• Very good general PC-skills (Microsoft, SAGE, SAP)
• German language skills would be a plus, but is not a must

What you can expect:
As a pioneer in online live auctions, we offer you a thrilling and challenging job in an innovative and international environment. As we are an expanding company we can also offer interesting perspectives. Become a part of our international team!

If you're interested in this opportunity, we'd love to hear from you! To apply, send us your resume and cover letter including salary expectations to career@swoopo.com. If we think you might be what we're looking for, we'll be in touch and take things from there.